Answers to common questions, plus how to reach a human when you need one. If you don't find what you're after, we're one email away.
PumpCraft is a real-time multiplayer medieval survival game. You gather resources, build fortified bases in wood, stone or metal, craft and wield melee weapons, and raid — or defend against — other players in an open world.
PumpCraft is being built for PC and is heading to the Epic Games Store. Follow the contact channel below to hear about playtests and launch.
Playtests are invite-based while the game is in active development. Email us at support@playpumpcraft2026.fun to register your interest and we'll be in touch as slots open up.
Use our Contact page or email support@playpumpcraft2026.fun. Please include: what you were doing, whether you were on a server or solo, your build version, and any error you saw. Screenshots or a short clip help a lot.
Make sure you're on the latest build we sent you, that your firewall isn't blocking the game, and that you're using the server address exactly as provided. If it still fails, email us the details and we'll investigate on our side.
We only use the information you send us (such as your email and message) to respond to your enquiry and improve the game. We don't sell your data. For any privacy request, contact support@playpumpcraft2026.fun.
Absolutely — we'd love that. Reach out via the Contact page and pick the “Partnership” or “Press” topic so it gets to the right place.
Can't find your answer? Send us a message and we'll help you out.
